MY DLP ARRIVED TODAY!!! HURRAY!!!
(Now waiting for the tape)
Bleep mailorder
Moderators: Aesthetics, Drones, Hexagon Sun
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Is there anyone here who's contacted Bleep or Ochre about damaged items? I received an auto-reply saying expect a response within 4-5 working days, maybe longer due to high volume. The next response was within a week but now nothing at all for another week+. That second message said they would check on availability of a replacement (cracked cassette), which is still in stock. I've replied twice just wishing for some update as proof I haven't been deleted.
Golden Hour describes the quality of light while the sun is between six degrees above the horizon and six degrees beyond
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- Eagle Minded
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Ochre support is a pain in the neck to deal with. Don't hesitate to send them reminders.
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Still waiting for both the casette and Inferno sesh shirt from Berlin. Starting to think its a scam at his point lmao
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- Eagle Minded
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Moloch wrote:MY DLP ARRIVED TODAY!!! HURRAY!!!
(Now waiting for the tape)
Crazy how you got yours 9 days after mine… I know our postal services are lame, but that still feels way too long. Have you now received your tape too? Any info from Ochre on why did it take so long?
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I'm just going to contact them again from scratch and reference my open case # in hopes of a reply. Two weeks since they messaged me.
Golden Hour describes the quality of light while the sun is between six degrees above the horizon and six degrees beyond
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